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Uploading Photos

FAQ about photo layout and setup

Uploading Photos

What file format do you accept?

We accept nearly all major image file formats. The three we see most often are JPEG, PNG, and GIF. We recommended you upload JPEGs for the best quality with the least amount of quota usage. JPEGs will also upload more quickly and are less likely to produce errors during an upload (because you are transferring fewer bytes).

A PNG file preserves your photo or image more completely than other compression formats, but the file is likely to be substantially larger than a JPEG and thus will take longer to upload.

A GIF file works best for simple line art, logos and icons. The GIF format only supports 256 colors; it is not recommended for photographs or any artwork where resolution is important.


How should I save my images prior to uploading?

Regardless of the format you use always remember to
  • Leave the colorspace (RGB/CMYK) unchanged. - any color space conversion can cause washed-out or inaccurate color reproduction.
  • For images with text, either fully embed your fonts or (in advanced programs like Adobe Illustrator) use the "Convert text to curves" function.


Should I save my images as RGB or CMYK?

Don't convert your images from CMYK to RGB as it will cause your images to print in a different hue then you expect.
  • For a color book your images should be in the original colorspace. If it was created in RGB, DO NOT convert to CMYK and vice versa.
  • For a black & white book set each black and white image to grayscale.

I uploaded my pictures and generated my pdf. A few of my pictures aren't showing up in the pdf. There is just a blank page. Why would this happen?

This may occur if you have any odd characters like "&" in the image name? It may also happen if you don't have a file extension. Rename the images and reupload them. Your PDF should generate properly.


If I use Photoshop Elements 2.0 to edit my photos, which are saved throughout the entire process in TIFF format. How can I ensure that my image files are indeed in RGB and not CMYK?


Try the Image>mode option. You should see an image pull down menu, then mode, then either RGB or CMYK.


What setting should I use for images that are light (skys & large bodies of water)?

The greatest challenge for digital printers are light blue skies. Light build colors (under 15% total CMYK) are just hard for the printer, and magenta is the last color applied, which means it can tend to dominate. We recommend you adjust so that the sky or the water looks darker than you expect and they should print nicely.


Could I create individual PowerPoint slides and upload them?

Powerpoint has the ability to save each slide as an individual jepg. There is one trick --- you will need to increase the resolution of the presentation to be print quality. So, in powerpoint you will need to select file, page setup, choose custom as your "slides sizes for" option, increase the size width and height to 3 times the dimensions of the book you plan to create. (Ex. for a 9x7 book the page size should be 27 inches x 21 inches). Select ok.

Then select file, save as, for the "save as type" select JPEG File Interchange Format and select save. Each slide from Powerpoint will be saved as a JPEG. You will then be able to upload your jpeg images to Viovio.


How should I format my images for uploading to ensure they are crisp and clear?

Image quality is based on image size (height & width). In general, use the biggest size image you have (without artificially increasing the dimensions. We recommend you set your image resolution to 300dpi, which will produce excellent quality output images. For more detailed information check out Photo Book General Information.

To talk pixels — I have printed a 2 megapixel image (1600x1200) full bleed @ 14x11 and have been very pleased with the results. If you get the width above 2000 pixels, it will be very crisp.


Can I batch upload my images?

Yes, you can upload more than one image at a time — you have a couple of options. You can repeatedly use the same file browse button and each time you select a new file, it will be appended to the list of files to upload. Unfortunately, it is a limitation of browsers that you cannot shift-click multiple files to upload.

The second option we highly recommend is to zip up a folder of images on your harddrive and upload the single zip file. We will auto extract the zip file into a gallery, and even any sub driectories will be converted to sub galleries. All you need to do is zip the images into a folder and upload that to Viovio. Viovio will upload and separate out the images for you. You can get a free copy of zip software from www.winzip.com. Here is a link to our zip help page Zipping files and Uploading to Viovio

If your images are displayed in a subfolder after uploading a zipped folder you can move the images up to the parent folder by selecting the "my" from your my photos tab, select the image from the parent gallery so that you drill down into the gallery, select the image for the sub gallery so that you drill down into that gallery, select the image order icon, scroll down to the bottom of the screen, select the Batch select all images field, to the left you will see a field "Batch commands", select the drop down arrow
for that field and select the "move to gallery" and select the parent gallery and select save changes button. That should move the images up to the parent gallery level. You can then delect the sub gallery name if you would like.


When I previewed the images in the VioVio Book Maker, I noticed some reddish tinge on people's faces (35mm slides scanned and sharpened in PhotoShop). Is this due to the heavy compression of the original images or do I have a over-sharpening problem here?

If you experience this situation you my want to work with the PhotoShop Levels (or Auto Levels) for color adjustment if you haven't already. However, your high contrast might look very nice when printed, particularly on our digital silk paper which is available as a purchase time option when you add your product to your cart. NOTE: The image color is not altered in any way while building or printing the PDF,however, there is a difference in color from the PC screen to ink on paper.

Will the colors be the same as I see on my computer?

The colors will mostly likely be darker than what you see on your computer since your monitor is back lit the colors are brighter than they will be on a flat printed surface.


I noticed some streaks in my images that have a lot of blue, what should I do?

Avoid very light color builds of less than 20%. Below 20% tint variation is very difficult to control on a consistent basis. Typically, you will see this with images that have a lot of sky or lots of water.


Should I allow for clipping and gutter for my images?

No need to worry about clipping and gutters. We automaticaly adjust images to full bleed as long as the images have the same aspect ratio of the paper. We increase the size of the pdf to incude an 1/8" trim space. In short, make the images the size you wish and we will adjust so that they are set up properly for the trim.


I want an 8.5"x11" book, should I create an 8.75"x11.25"X 300dpi jpeg file for full bleed? (And not choose "full bleed option" when I create a photo book ?) Or should I create 8.5"x11" X 300 DPI jpeg and select "full bleed" option?

We recommend creating your jpeg at 300dpi and 8.75x11.25. If you don't select full bleed then you will see the extra 1/4 inch. If you select full bleed the outer 1/4" will be trimmed off.

Comments

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Cant upload

by Barbara Mcmahon, Tue 13 of May, 2008 (21:01 UTC)
sad I have not been able to upload my winzip file. I have ordered books before and never had this problem. Is there a problem with the system?
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Re: Cant upload

by Jane, Tue 13 of May, 2008 (22:06 UTC)
My guess is that your file size is over 700MB. You might try emailing support@viovio.com so they can troubleshoot it for you.
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"Full bleed" option shows no difference in book preview?

by Qiaobing, Thu 20 of Dec, 2007 (23:03 UTC)
I followed the recommendation above and created each page in Photoshop as a jpeg at 300dpi and 8.75x11.25. I then built one book with "full bleed option" checked and another one without (from the same set of pictures). However, when comparing the PDF preview of the two books, I didn't see any cropping difference. Is that correct?