Ship Options and Delivery Times
Shipping methods, time, and cost
NOTE: Our manufacturing process precedes shipping and takes 4-10 business days depending on the time of year, and product ordered. An auto ship notice is submitted when your order ships. Average ship times for the various ship options available are below. We do not offer shipping insurance.
Every product in our store has the ability to give you an immediate, approximate shipping quote for both destination and quantity. Simply choose any product in our bookstore, for example this book, select your product option and quantity, then click "Get An Instant Shipping Quote".
If your order total is over $30.00 we offer a flat rate ship cost of $7.99 for international shipping and $1.99 for domestic. This is a very slow ship method so don't use it if you are on a deadline. If time is not an issue then you may want to consider this option.
Hardcover manufacturing time takes between 5-10 business days*
(*Estimates are for orders of 25 books or less)
Orders must be placed before 3PM (EST) to be shipped in 2-3 business days. The cost for expedited manufacturing is 25% of the ENTIRE order. Expedited orders are processed manually, and we suggest you email support@viovio.com as well as leave an order note during checkout.
Get an Instant Shipping Quote Right Now
Available Shipping Methods
| US Shipping Methods | Delivery Times |
| FedEx First Overnight | Next Business Day by 10:00am |
| FedEx Priority Overnight | Next Business Day by Noon |
| FedEx Standard Overnight | Next Business Day by 3:00pm |
| FedEx 2Day | 2 Business Days |
| FedEx Express Saver | Next Business Day by 3:00pm |
| FedEx Ground | 5 Business Days |
| USPS Priority Mail | 2-3 Days |
| USPS Media Mail | 2-3 Weeks |
International Shipping Methods | Delivery Times |
| International | 4-8 Weeks |
| International Express | 3-10 Business Days |
If your order total is over $30.00 we offer a flat rate ship cost of $7.99 for international shipping and $1.99 for domestic. This is a very slow ship method so don't use it if you are on a deadline. If time is not an issue then you may want to consider this option.
How long are the manufacturing (production) times?
Softcover manufacturing time takes between 4-7 business days*Hardcover manufacturing time takes between 5-10 business days*
(*Estimates are for orders of 25 books or less)
My deadline is tight! Is expediting my order possible?
Orders that meet the following criteria are eligible for expedited manufacturing:- Premium product (non-matte) or Express softcover
- Single title (Orders containing multiple titles cannot be expedited)
- No more than 10 copies
Orders must be placed before 3PM (EST) to be shipped in 2-3 business days. The cost for expedited manufacturing is 25% of the ENTIRE order. Expedited orders are processed manually, and we suggest you email support@viovio.com as well as leave an order note during checkout.
What is the expected delivery time to (insert destination here)?
Delivery time depends on the ship to address, package weight, and shipping method selected. Typically, delivery within the US takes a week and it takes approximately 3 weeks for delivery from the US to the UK. We are working to improve this time to about 2 weeks and hope to have that in place soon.NOTE:
- FedEx business days are Monday through Friday. Tracking numbers are available for all Fedex orders. Fedex does not deliver to Post Office (PO) Boxes.
- USPS business days are Monday through Saturday. USPS customers receive a Delivery Confirmation number for each package. All orders addressed to an APO or FPO (military mail) or Post Office Box must be shipped via USPS.
- International packages are delivered via the postal service of the destination country. We cannot ship to international PO Boxes.
- These times are estimates and may be affected by factors over which we have no control. These factors include incorrect delivery address, customs delays and Post Office delivery restrictions. Orders which are affected by these factors tend to arrive in 5-6 weeks, and we will take no action on these orders during that time.
- Any duties or taxes levied against packages arriving from outside the destination country are determined by local Customs and Immigration agencies and are the responsibility of the recipient. we cannot be held responsible for any costs.

Comments
Deadline
Two questions - 1) Do I have time to order a proof copy? and 2) what shipping method would you recommend?
THanks!
Tamra
Re: Deadline
Greetings from Viovio!
We strongly suggest a proof be sent with any bulk order!!
If a proof is waved we will not be able to print re-orders due to concerns with the uploaded file (ex: a spelling mistake, content trimmed or folded that's under the crop-guides, poor picture quality, unsatisfactory pdf results due to software - see: http://www.viovio.com/wiki/PDF+Specs), which is why a proof is so highly recommended!
Manufacturing precedes shipping on all orders.
The manufacturing time for a softcover book orders of 25 or less is 4-7 business days. This combined with your shipping method would be the time frame for the proof.
Once the proof is received, edits are made and re-uploaded, and the remainder of the order approved for production - Manufacturing time for the remainder of the order, if book count is over 25, would be roughly 2 or 3 days longer than the standard 4-7 day estimate.
If you have any other questions please let us know and we'll do our best to help!
Best,
Viovio support
support@viovio.com
South Korea?
Re: South Korea?
We do ship to South Korea!
Best,
Viovio support
support@viovio.com
shipping to New Zealand?
Re: shipping to New Zealand?
Greetings from Viovio, we do ship to New Zealand!
I'm afraid I can't give you an exact estimate for shipping time. Ship time and cost depend on the ship to address, weight of package, and most importantly ship method selected. Thus, it is not possible to provide an accurate ship cost.
If you have the product in your account you can add it to your cart and view all the ship method(time) options that will be available for you without having to complete the checkout process or give us credit card information.
Best,
Viovio support
support@viovio.com
bulk shipping
Re: bulk shipping
Hello! The ship time and cost depend on the ship to address, weight of package, and most importantly ship method selected. Thus, it is not possible to provide an accurate ship cost.
If your order total is over $30.00, we offer a flat rate ship cost of $7.99 for international shipping and $1.99 for domestic. This is available for bulk orders however it is not tracked so not suggested and is a very slow ship method so don't use it if you are on a deadline.
If you have the product in your account you can add it to your cart and view all the ship method(time) options that will be available for you without having to complete the checkout process or give us credit card information.
Best,
Viovio support
support@viovio.com
Re:
Greetings from Viovio! Let us know if you have any questions for us and we'll do our best to help!
Best,
Viovio support
support@viovio.com