delicious! digg this! stumbleupon this! Furl this! 

Help

If you need a little help using Viovio, you've come to the right place! Viovio has several great features that bring together our wide world of people.

For detailed information about specific topics, see the table of contents to the right.



Our Most Frequently Asked Questions


Prints

Do you offer archival photo printing?
Do you offer loose pages?

Photo Books

Is it easy to create a photo book with Viovio?
I just want some general information on Photo Books.
Do you have an overview on Photo Book creation?
How do I use the Viovio Book maker?
What steps do I go through for the Book Maker?
Do you have FAQ for creating books?
How do I create a product?
How do I create / modify my cover?
Do you offer any templates or examples for your covers?

Scrapbooking

What should I know about scrapbook printing?
Do you offer tips regarding scrapbooking with Viovio?
What scrapbooking software would be easy to use with Viovio?

Binding

What binding options do you offer?
What trim sizes do you offer?
What paper do you use?
Do you offer cover specifications?

PDFs

Is it easy to upload a PDF?
Can you help with the PDF creation process?
Do you have any specs for PDFs?
Tips on Cropping and Bleed


Orders

What do I need to know about ordering with Viovio?
What will my book cost?
How will my book print?
What ship options do you offer?
What is your holiday ship schedule?


Color

What is the difference between CMYK & RGB?
Can I match my color?
What if my images are black & white?

Galleries

What edits can I make to my gallery?
Can I use my gallery for Photo Sharing?
What do I need to know about uploading my images?
Can I order just one print?

Selling my books

Can I sell my books?

We want to hear from you and the best way to help improve the site is to send us feedback. We take your comments seriously and will use your input to improve every member's experience! Our goal is to offer the best travel and photo site on the Internet, and want to bring you the specific features you need to create your travel blog or your photo book.


Comments

by Debby Collins, Tuesday 24 of June, 2008 [18:57:13 UTC]
We received the package today and not all of the order is there. The last one on our confirmation list is missing. We ordered 28 books and received only 27 listed on your shipment summary and in the delivered box.
I have also noticed that the back cover of each book was to have the Viovio.com at the upper right hand corner at requested in our order. It was misplaced on each book at the bottom of the page under our AAR logo. What can we do about this? It was not placed how we ordered it. Please help. Call me if you need my numbers are below.

The one missing is - 1 x Wetekam Book (Photo Book) = $16.38.

I have attached your original confirmation that has it listed. Please let me know how soon we may receive the missing book. The book missing happens to be the one for the Vice President of our corporate company.

I really need some help. Please let me know a.s.a.p.

ChristL's gallary

by Cathy, Friday 14 of March, 2008 [01:41:51 UTC]
mrgreen Great shots, you are a very talented photographer!! Keep the photo's coming, they are very enjoyable

Book size help

by Lisa, Thursday 14 of February, 2008 [19:44:48 UTC]
I have my book ready, but can't find where to choose the size I want. The size I ordered before ( can't remember how I did that :) ) was 8.5x8.5 Square case binding Hardcover
I didn't get that option when putting the book together, so I picked the 10x10 square, thinking I could change it at checkout........what am I doing wrong??!

Zip File Upload...HELP!

by Toni, Tuesday 04 of December, 2007 [20:19:12 UTC]
Help! I am trying to upload zip files and the only thing I get is the original photo window opening, and then having to upload each individual picture file. Any suggestions?

Paper

by Julie, Thursday 15 of November, 2007 [23:13:10 UTC]
I noticed that the 8.5 x 8.5 square photo book is made with matte paper. How does it compare with the other types of paper for photos? Thanks! Julie :)

Why web based application not desktop

by Kathy Kornoelje, Wednesday 29 of August, 2007 [01:51:02 UTC]
I have looked at your site many times. I really like the looks of your books.
However, I prefer the web based applications. Will you offer that at some point?

Re: Why web based application not desktop

by connie, Wednesday 29 of August, 2007 [01:51:59 UTC]
When we started Viovio, we decided not compete with desktop applications, and we still think that is a fair strategy. Many of our members use InDesign, Photoshop, Elements, iPhoto, or Aperture to make their layouts. They then export the pages or PDF file and we print those directly.

We do understand how difficult it is for any web-based application to complete with a desktop application in terms functionality and productivity. The other option is a java-based application, but even with the latest and greatest hardware, those solutions buckle under the stress of several hundred megabytes of photos.

The bookmaker we created is for creating simple books quickly from galleries of images (a dual benefit of photo sharing and photo books). One advantage is that it can crunch through many hundreds of images more quickly than placing each of 500 pages manually. We are planning a template-based bookmaker, and finally browsers are catching up with advance of AJAX/CSS to do some pretty powerful things.

So we are moving in that direction as the software becomes more agile.

Controling the look of descriptions

by Jennifer Turco, Thursday 22 of February, 2007 [22:54:34 UTC]
Is there a way to control the size and font used for my descriptions without having to import my pages as PDF files?

Re: Controling the look of descriptions

by connie, Monday 26 of February, 2007 [20:42:47 UTC]
Jennifer, right now the font size for descriptions is not editable. I'll ask engineering what it would take to modify that field to be editable in terms of the fonts.

Can I add text?

by Abigail Liu, Thursday 19 of October, 2006 [18:42:22 UTC]
If I want to add a small explanation or poem next to my pictures, can I do that? Or am I only allowed to put pictures and captions?