Books Eligible for Expedite:
- Softcover with Express Photo Paper
- Orders of 10 books or less
- Being delivered in the U.S.
Books NOT able to be Expedited:
- All Imagewrap Hardcovers
- Dustjackets
- Die-cut Hardcover
- Solid Material Covers
- Embossed Material Covers
- Wire-O Hardcovers
- Photo cards
- Orders of over 10 books
Expedited orders have a manufacturing time of 2 business days from the date the order is placed correctly and the expedite fee is approved, by 3:00PM EST.
(Standard order manufacturing time is 4-7 business days for softcover books / 5-10 business days for hardcover books)
Expediting orders is a manual process and the fee associated is 25% of the order total.
* New Order Expedite
To proceed with an expedite simply place your order, and put in the order notes that are available to you in checkout that you "wish to expedite the order and approve the 25% fee associated." Once the order has been reviewed and moved into production we will contact you confirming the ship date.
NOTE - If the project has vital content that is subject to being trimmed during production you will be contacted. This greatly slows down the process, so please review all crop-guides before placing an expedited order: crop guides screencast
* Expedite an Order Already Placed
If you have already placed the order and decide you need to expedite after it's been moved into production, then contact support (support@viovio.com) to see if expediting your order from this point is still available.
* Shipping
As with any publishing company manufacturing precedes shipping on all orders. Expediting an order increases the orders manufacturing time only. Contact support (support@viovio.com) to request options for upgrading your shipping method to meet a deadline.
USPS 2 day does not guarantee delivery so for time sensitive orders we suggest using FedEx as your carrier.
Fed-ex Overnight Priority guarantees shipping by 11:30amEST
EXPEDITING BULK ORDERS
If you have a bulk order and need it expedited you will first be asked if you want a proof copy of the order.
"Please note if a proof is waved we will not be able to print re-orders due to concerns with the uploaded file or pictures (ex: a spelling mistake, content trimmed or folded that's under the crop-guides, poor picture quality, blurry or pixelated images due to low dpi, 3-piece spine, spine-text not aligned properly, unsatisfactory pdf results due to software - see: http://www.viovio.com/wiki/PDF+Specs), which is why a proof is so highly recommended."
Proofing the order gives you the option of receiving a single copy of the order as a proof copy. Once you receive the copy you will be able to make changes to the project before moving the remainder forward. This essentially doubles the manufacturing/shipping time to accomplish, but is highly recommended with large orders to ensure quality.