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Ship Options and Delivery Times

Shipping methods, time, and cost

NOTE: Our manufacturing process precedes shipping and takes 4-10 business days depending on the time of year, and product ordered. An auto ship notice is submitted when your order ships. Average ship times for the various ship options available are below. We do not offer shipping insurance.

Get an Instant Shipping Quote Right Now

ImageEvery product in our store has the ability to give you an immediate, approximate shipping quote for both destination and quantity. Simply choose any product in our bookstore, for example this book, select your product option and quantity, then click "Get An Instant Shipping Quote".

Available Shipping Methods

US Shipping Methods
Delivery Times
FedEx Priority OvernightNext Business Day by Noon
FedEx 2Day 2 Business Days
FedEx Express Saver 3-5 Business Days
FedEx Ground 5-7 Business Days
USPS Priority Mail 2-3 Days
USPS Media Mail 2-3 Weeks


International Shipping Methods
Delivery Times
International 4-8 Weeks
International Express 3-10 Business Days


If your order total is over $30.00 we offer a flat rate ship cost of $7.99 for international shipping and $1.99 for domestic. This is a very slow ship method so don't use it if you are on a deadline. If time is not an issue then you may want to consider this option.

How long are the manufacturing (production) times?

Softcover manufacturing time takes between 4-7 business days*
Hardcover manufacturing time takes between 5-10 business days*
(*Estimates are for orders of 25 books or less)

My deadline is tight! Is expediting my order possible?

Orders that meet the following criteria are eligible for expedited manufacturing:

  • Express softcover
  • Being delivered in the US.
  • Single title (Orders containing multiple titles cannot be expedited)
  • No more than 10 copies

Orders must be placed before 3PM (EST) to be shipped in 2-3 business days. The cost for expedited manufacturing is 25% of the ENTIRE order. Expedited orders are processed manually, and we suggest you email support@viovio.com as well as leave an order note during checkout.

To learn all about expediting the manufacturing time of your order please read our Expediting Orders Page

What is the expected delivery time to (insert destination here)?

Delivery time depends on the ship to address, package weight, and shipping method selected. Typically, delivery within the US takes a week and it takes approximately 3 weeks for delivery from the US to the UK. We are working to improve this time to about 2 weeks and hope to have that in place soon.

NOTE:

  • FedEx business days are Monday through Friday. Tracking numbers are available for all Fedex orders. Fedex does not deliver to Post Office (PO) Boxes.
  • USPS business days are Monday through Saturday. USPS customers receive a Delivery Confirmation number for each package. All orders addressed to an APO or FPO (military mail) or Post Office Box must be shipped via USPS.
  • International packages are delivered via the postal service of the destination country. We cannot ship to international PO Boxes.
  • These times are estimates and may be affected by factors over which we have no control. These factors include incorrect delivery address, customs delays and Post Office delivery restrictions. Orders which are affected by these factors tend to arrive in 5-6 weeks, and we will take no action on these orders during that time.
  • Any duties or taxes levied against packages arriving from outside the destination country are determined by local Customs and Immigration agencies and are the responsibility of the recipient. we cannot be held responsible for any costs.


Comments

Re: shipment information !

by Viovio Support, Mon 25 of Jun, 2012 (15:47 UTC)
Greetings from Viovio!

Unfortunately we don't make it to Bahrain.

Best,
Viovio support
support@viovio.com

hard cover book

by Sondra, Tue 19 of Jun, 2012 (20:14 UTC)
If I need 5-10 copies of an 8.5 x 11 image wrap hard cover portrait photo book (190 pages or so) produced quickly and I submit by 3 pm on Wednesday, 1. when would it be shipped? 2. Do I need to order premium photo printing rather than express photo silk paper? 3. Where can I see the difference in the paper options on your website? thank you!

Re: hard cover book

by Viovio Support, Tue 19 of Jun, 2012 (20:49 UTC)
Hi, Sondra!

Viovio is a print on demand company, so manufacturing precedes shipping on all orders. For hardcovers, manufacturing typically takes between 5-10 business days. We do offer an expedite service for premium (non-matte cover) hardcovers. This service guarantees manufacturing in 2 business days, so if you submitted Wednesday before 3:30 PM EST, the order would ship out on Friday. The cost for this service is 25% of the order total. If you wish to take advantage of this service, please leave a note authorizing the fee in the order notes.

You can see the difference between the premium and express papers here - http://www.viovio.com/wiki/index.php?structure_id=496

Please note that we cannot expedite express hardcovers, die cut hardcovers or wire-o books.

Let us know if you have any other questions!

Viovio Support

by Leah Riddell, Tue 05 of Jun, 2012 (16:34 UTC)
June 5/12 If i was to place an order in 2 days and I request a rush job... will I have it in time by next Friday? I'm located in Kingston, Ontario. Last time I had books made, press in Ontario was super late. What are my chances?
I plan on having 8.5x8.5 soft cover portrait books.
Leah

Re:

by Viovio Support, Tue 05 of Jun, 2012 (17:26 UTC)
Hi, Leah!

I'm afraid we cannot guarantee exact delivery dates for international orders due to the possibility of the order getting held up at customs.

Viovio Support

Deadline

by Tamra Koshewa, Wed 09 of May, 2012 (21:15 UTC)
I am ordering 56 copies of an 8.5x11 softcover portrait style book. My book is 100 pages with a wrap cover. It will be shipped to my home in Louisville, Kentucky. I need it delivered no later than Saturday May 19th.

Two questions - 1) Do I have time to order a proof copy? and 2) what shipping method would you recommend?

THanks!
Tamra

Re: Deadline

by Viovio Support, Thu 10 of May, 2012 (13:22 UTC)
Tamra,

Greetings from Viovio!

We strongly suggest a proof be sent with any bulk order!!

If a proof is waved we will not be able to print re-orders due to concerns with the uploaded file (ex: a spelling mistake, content trimmed or folded that's under the crop-guides, poor picture quality, unsatisfactory pdf results due to software - see: http://www.viovio.com/wiki/PDF+Specs), which is why a proof is so highly recommended!

Manufacturing precedes shipping on all orders.

The manufacturing time for a softcover book orders of 25 or less is 4-7 business days. This combined with your shipping method would be the time frame for the proof.

Once the proof is received, edits are made and re-uploaded, and the remainder of the order approved for production - Manufacturing time for the remainder of the order, if book count is over 25, would be roughly 2 or 3 days longer than the standard 4-7 day estimate.

If you have any other questions please let us know and we'll do our best to help!

Best,
Viovio support
support@viovio.com

South Korea?

by , Tue 24 of Apr, 2012 (12:30 UTC)
Do you ship to South Korea?

Re: South Korea?

by Viovio Support, Tue 24 of Apr, 2012 (14:33 UTC)
Greetings,

We do ship to South Korea!

Best,
Viovio support
support@viovio.com

shipping to New Zealand?

by Laana, Sun 22 of Apr, 2012 (03:26 UTC)
Hi Just wondering if you ship to New Zealand? What is the average shipping time to NZ? Thanks Laana